Quotes and pricing
Every job starts with a free quote and there is no obligation attached to it. Quotes are based on what you tell us and what we can see in advance. If conditions on site turn out to be significantly different, for example gutters that have not been touched in five years, we talk to you before doing anything about it.
Scheduling and weather
We work Monday to Friday 7am to 7pm, and weekends 9am to 6pm. Exterior work depends on the weather. If conditions are unsafe or would compromise the result, we contact you and reschedule at no charge.
Access to your property
Please make sure we can safely reach the areas being serviced: gates unlocked, pets secured, and vehicles moved clear of the work area where that is practical. For exterior-only services you do not need to be home.
Payment
Payment is due on completion unless we have arranged something else in advance. Commercial customers can set up recurring invoicing.
Satisfaction
Every job ends with a walkthrough. If you spot something we missed, tell us before we leave or contact us promptly afterwards, and we will put it right.
Insurance and liability
Bright-Side Home Services carries liability coverage on all work. If you have any concern about your property, tell us as soon as possible so we can deal with it quickly and fairly.
Cancellations
Plans change and we understand that. Give us as much notice as you can so we can offer the slot to somebody else.
Contact
Questions about any of this? Call (289) 439-1740 or email Info@bright-side.ca.
Get started
Ready for the bright side?
Quotes are free and there is no obligation. Tell us about your property and we will get back to you fast, seven days a week.